Ordering & Shipping


Flore Mirabeau shoes can be purchased directly from the website, in person at the Paris boutique or at one of the many private events organized throughout the year in Canada and soon in the US.

ORDERING

Ordering from Canada and the United States of America
If you are ordering from North America, please place your order via the website www.floremirabeau.com
Ordering from France and the European Union
If you are ordering from France or a European Union country, please place your order via the website  www.floremirabeau.fr
Ordering from all other countries
Please contact us at contact@floremirabeau.com

SHIPPING

Shipping Costs & Options

Complimentary standard shipping
We offer complimentary standard shipping to Canada and the US via www.floremirabeau.com.
We do not offer complimentary standard shipping for international orders at this time.
Express shipping
Our expedited shipping is handled through FedEx and UPS. The cost for expedited orders depends on where you live and the size of your order. Please email us at contact@floremirabeau.com and we can quickly work it out for you.

Delivery time

For Canada and the US
We process all orders in one business day and ship to you via Canada Post, FedEx and UPS. Generally, standard shipping takes 3 to 7 business days for orders in Canada and 7 to 14 business days for orders in the United States. International orders take 14 to 21 business days.
A signature is required upon delivery, we therefore recommend that you are at home or have your package delivered to your work address. If you are not available to sign for and receive your parcel, please contact the nominated courier service to arrange for re-delivery. If the item remains undelivered and is returned to us, you will be required to pay an administrative fee of $15.00 before the shoes are resent.
Please note that we cannot ship to Post Office (P.O.) boxes.

For international Shipping

Please contact us for cost and delivery time.

Please note that duties and other taxes will be an additional charge and will be collected by the courier company at the time of delivery or billed thereafter.
If you wish to have your order shipped via your own courier account, please contact us at contact@floremirabeau.com

TAXES & DUTIES

Prices displayed on the Flore Mirabeau website do not include taxes or duty.
For orders within Canada
Taxes are calculated at check-out. There are no additional duty or shipping costs.
For US Orders
we deliver on a DDU (Delivery Duty Unpaid) basis to the United States. All orders under $800 should not incur any duties in the U.S. On March 10, 2016 the trade facilitation and trade enforcement U.S. increased the minimis threshold on inbound shipments to $800 per shipment. 
For International orders
No sales tax will be charged. Duties will be collected by UPS at time of delivery or billed thereafter. All Flore Mirabeau orders are currently shipped out of Canada so you will be responsible for any import duties or taxes incurred when your parcel reaches you. These charges vary and must be paid by the recipient of the parcel. If you have any further questions related to customs charges, please contact your local customs office.
If you have any questions, do not hesitate to contact us